Outsourcing refers to an organization contracting work out to a 3rd party, while offshoring refers to getting work done in a different country, usually to leverage cost advantages. It’s possible to outsource work but not offshore it; for example, hiring an outside law firm to review contracts instead of maintaining an in-house staff of lawyers. It is also possible to offshore work but not outsource it; for example, a Dell customer service center in India to serve American clients. Offshore outsourcing is the practice of hiring a vendor to do the work offshore, usually to lower costs and take advantage of the vendor’s expertise, economies of scale, and large and scalable labor pool. Furthermore, 83% of IT leaders are considering outsourcing their security efforts due to various challenges such as budget cuts and increased cyber threats.
Let’s take an insightful look at offshoring and outsourcing comparison.
- 1) What is Offshoring Software Development?
- 2) What is Outsourcing Software Development?
- 3) The Differences Between Offshoring and Outsourcing in Software Development
- 4) Offshoring And Outsourcing Comparison
- 5) The Pros and Cons Between Offshoring And Outsourcing
- 6) Risks and Criticism Of Offshoring and Outsourcing Software Development
- 7) Conclusion
- 8) Related Posts
- 8.1) What Are Challenges In Offshore Software Development
- 8.2) Top 5 Java Development Companies in Vietnam
- 8.3) Checklist to Hire an Offshore Software Development Team
- 8.4) Quality Assurance Outsourcing Benefits at Your Disposal
- 8.5) VueJS vs ReactJS – Who is Leading the Race?
- 8.6) Find a Trusted Software Outsourcing Partner – The Golden Key of Success of Offshore Software Development
What is Offshoring Software Development?
Offshoring software development is the process of relocating some of your software development operations to another country. This approach enables businesses to capitalize on cost savings, tap into more favorable labor markets, and enjoy other advantages offered by partner countries. As an illustration, a software development company based in the United States may opt to offshore certain operations to Vietnam, where labor costs are comparatively lower.
Therefore, choosing to engage in offshore software development offers a beneficial chance to reduce costs and improve efficiency. However, it does come with certain risks. For example, language differences, cultural variations, and different time zones can create communication challenges between the company and its offshore partner. Additionally, businesses need to consider legal and regulatory issues when forming partnerships with offshore software companies.
What is Outsourcing Software Development?
The practice of outsourcing software development involves hiring an external company to handle specific tasks or functions within a software development project. This can encompass various stages of the development process, such as design, testing, and maintenance. An example of this would be a software development company outsourcing its quality assurance to a third-party testing company.
Outsourcing software development is a strategic approach that can lead to cost savings and increased productivity. According to research by Deloitte, 70% of companies choose to outsource software development projects for cost reduction. By delegating non-essential tasks to external partners, businesses can focus on their core values and enhance overall performance. However, it’s important to acknowledge that outsourcing also comes with certain risks. Factors such as quality control, communication issues, and other challenges can impact the effectiveness of the outsourcing process.
The Differences Between Offshoring and Outsourcing in Software Development
The primary difference between offshoring and outsourcing software development lies in the location of the work. Offshoring software development entails relocating certain operations to another country. Conversely, outsourcing software development involves contracting a third-party company to carry out a specific task or function within the same country, potentially even in the same vicinity or in an entirely different region.
Another aspect is the level of control that your company maintains over the work. More precisely, when you offshore your software development, you have greater control over the development process. You have the ability to establish your own office, hire your own employees, and directly manage the work. Conversely, when you outsource your software development operations, you are dependent on a third-party company to perform the work. This means you have less control over the quality of the work process compared to offshore services.
Offshoring And Outsourcing Comparison
A detailed table of offshoring vs outsourcing comparison:
|Offshoring means getting work done in a different country.
|Outsourcing refers to contracting work out to an external organization.
|Risks and criticism
|Offshoring is often criticized for transferring jobs to other countries. Other risks include geopolitical risks, language differences and poor communication etc.
|Risks of outsourcing include misaligned interests of clients and vendors, increased reliance on third parties, lack of in-house knowledge of critical (though not necessarily core) business operations etc.
|The benefits of offshoring are usually lower costs, better availability of skilled people, and getting work done faster through a global talent pool.
|Usually companies outsource to take advantage of specialized skills, cost efficiencies and labor flexibility.
The Pros and Cons Between Offshoring And Outsourcing
There is a comparison chart of the pros and cons of both offshoring and outsourcing software development
The Benefits Of Offshoring Software Development
Offshore software development provides many of the same benefits as outsourcing, including:
- Cost savings: Companies usually offshore manufacturing or services to developing countries where wages are low, thus resulting in cost savings. These companies pass on these savings to their customers, shareholders, and managers.
- Skills: The competitive advantage of nations often means that some countries or regions develop a much better ecosystem for certain types of industries. This means there is better availability of skilled human resources in that region for specific types of tasks. For example, India and the Phillipines have a large pool of English-speaking, college educated youth; as well as a mature training infrastructure; that makes it ideal for business process outsourcing. Therefore, many companies choose to offshore certain business functions (e.g. call centers for customer support) to these locations. These can either be captive or outsourced.
Note that you do not need to outsource in order to offshore. Companies set up captive offshore units to leverage the benefits of offshoring without relying on outsourcing to vendors. They typically do this when they believe that their offshore centers for production or services will provide them with a competitive edge.
The Benefits Of Outsourcing Software Development
Why do companies outsource? There are several reasons why a company might outsource. While this can be a politically sensitive topic, management experts generally agree that outsourcing – when done right – increases competitive advantage with a natural division of labor that evolves in any society. Reasons for outsourcing include:
- Labor flexibility: Outsourcing allows a company to ramp up and down quickly as needed. For example, a company may need a large number of software programming experts for 6-8 months to develop an application. It would be infeasible to hire people for only 6 months. Outsourcing, however, can provide flexibility so the company does not have to worry about hiring and firing.
- Cost advantage: Costs are arguably the chief motivation behind outsourcing. Often companies find that contracting work out to a 3rd party is cheaper.
- Focus on core competency: There are a lot of business functions in a company. For example, human resources, information technology, manufacturing, sales, marketing, payroll, accounting, finance, security, transportation and logistics among others. Most of these are not “core” to the company. A “core” activity is one which offers the company a competitive advantage over its competitors. It is an activity that the company does better than the competition, which is the main reason its customers do business with the company. Having to handle non-core functions is a distraction, so many companies outsource them.
- Quality and Capability: Often companies don’t have in-house expertise for certain activities. In these cases, it is more efficient to outsource, and resulting products and services tend to be of higher quality when provided by outsourcing vendors.
Risks and Criticism Of Offshoring and Outsourcing Software Development
Offshoring and outsourcing have both been subject to a lot of criticism, especially from a political standpoint. Politicians and laid-off workers often blame offshoring for “stealing jobs”. Most economists, however, agree that offshoring lowers costs for companies and passes on benefits to consumers and shareholders. On the other hand, there are some risks associated with offshoring including:
- Project failure due to poor communication
- Civil or political unrest impacting production or service delivery
- Decision changes in government economic policy may force unnecessary restrictions on MNCs
- Poor infrastructure in the developing country may affect quality or timeliness.
While the benefits of outsourcing and offshoring largely overlap, they do not face the same disadvantages. Outsourcing, when done within the country, does not face the same political criticism of loss of jobs. Risks associated with outsourcing can largely be attributed to the vendor’s lack of familiarity with the client’s business. Another risk is a lack of alignment between the client’s and vendor’s long-term business objectives.
Offshoring and outsourcing are two distinct business strategies that can offer substantial advantages to your software development company. However, it is crucial to recognize that they are not interchangeable. By comprehending the disparities between offshoring and outsourcing in software development, you can make an educated decision regarding the most suitable approach for your software development project.
Ultimately, the prosperity of your company hinges on selecting the offshore model and partner that aligns with your needs, whether they are short-term or long-term. It is imperative to opt for a dependable and reputable partner that caters to your specific requirements.