Support, Maintenance, and Enhancement
Depending on the cruciality of a PM system to your business, you should make decisions on the following:
- Appropriate support timeframe (8/5, 12/5, 24/5, 24/7).
- The scale of support tasks to cope with existing PM issues and to facilitate the renovation of your PM solution.
The expense of a multi-feature PM solution with a project management module and a portfolio management module can vary greatly depending on various factors. In spite of the large investments, you can anticipate gaining the following:
- The payback period is from 1 to 1.8 years.
- ROI from 140 to 280%.