Privacy Policy

Effective date: May 11, 2026

HDWEBSOFT Co., Ltd. (“HDWEBSOFT”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, transfer, and protect personal information when you visit this website, contact us, request a proposal, subscribe to communications, apply for a role, or otherwise interact with us online.

If you have questions or want to exercise a privacy right, contact us at privacy@hdwebsoft.com. Our Vietnam headquarters is located at HDWEBSOFT BUILDING, 15 Thep Moi, Bay Hien Ward, Ho Chi Minh City, Vietnam.

This Privacy Policy is a notice about our data practices. Separate contracts, statements of work, nondisclosure agreements, data processing agreements, or client instructions may apply to specific services we provide.

Information We Collect

We may collect the following categories of information:

  • Contact details, such as your name, work email, phone number, company, job title, and country.
  • Inquiry details, such as project goals, technical requirements, budget, timeline, NDA preferences, and messages you submit through our forms or by email.
  • Recruitment information, such as resumes, portfolios, employment history, education, qualifications, references, interview notes, and information you choose to provide when applying for a role.
  • Marketing preferences, such as newsletter subscriptions, event interests, communication preferences, and opt-out choices.
  • Website and device information, such as IP address, browser type, operating system, referring page, pages viewed, timestamps, approximate location, device identifiers, cookies, and similar usage data.
  • Information from third parties, such as business partners, public professional profiles, recruiting platforms, event organizers, analytics providers, or referrals, where permitted by law.

Please do not send us confidential business information, sensitive personal information, or regulated data through website forms unless we have agreed appropriate safeguards with you in advance.

How We Use Information

We use personal information for the following purposes:

  • Responding to inquiries, requests, proposals, and support communications.
  • Evaluating project fit, preparing estimates, scheduling meetings, and managing pre-contract discussions.
  • Providing, improving, securing, and troubleshooting our website and communications.
  • Recruiting, evaluating, and communicating with job candidates.
  • Sending marketing communications where permitted by law and honoring unsubscribe requests.
  • Measuring website performance, understanding visitor interests, and improving our content and services.
  • Protecting our rights, users, systems, employees, clients, and business operations.
  • Complying with legal, regulatory, accounting, tax, security, and contractual obligations.

Where laws such as the GDPR or UK GDPR apply, we rely on one or more legal bases, including:

  • Your consent, such as when you opt in to marketing communications or accept non-essential cookies.
  • Contractual necessity, such as when we process information to respond to a request before entering into an agreement or to perform an agreement.
  • Legitimate interests, such as operating our website, securing our systems, improving services, responding to business inquiries, and communicating with clients and prospects.
  • Legal obligations, such as recordkeeping, tax, accounting, employment, security, and compliance requirements.

You may withdraw consent where processing is based on consent. Withdrawal does not affect processing that occurred before withdrawal.

Cookies and Similar Technologies

We may use cookies, pixels, local storage, analytics tools, embedded media, and similar technologies to operate the website, remember preferences, analyze traffic, improve content, and support marketing activities.

These technologies may include:

  • Strictly necessary cookies used to provide core website functions and security.
  • Analytics cookies used to understand how visitors use the website.
  • Preference cookies used to remember choices you make.
  • Marketing or third-party cookies used to measure campaigns, embed content, or support social sharing.

Third-party content, such as videos, maps, analytics, social media widgets, or embedded tools, may set cookies or collect information under those third parties’ own policies. We do not control third-party cookies after they are set by those providers.

You can manage cookies through your browser settings and, where available, through website consent tools. Blocking some cookies may affect website functionality. Browser “Do Not Track” signals are not uniformly honored across the internet, so we do not rely on them as the only method for expressing privacy choices.

Marketing Communications

We do not sell your personal information for direct marketing. We send marketing emails only where permitted by law, such as when you have opted in, requested information, or where a business relationship allows us to send relevant communications.

You can unsubscribe from marketing emails by using the unsubscribe link in the message or by contacting privacy@hdwebsoft.com. We may still send non-marketing messages, such as responses to inquiries, service communications, legal notices, or security updates.

How We Share Information

We may disclose personal information to:

  • Service providers that support hosting, security, analytics, email delivery, CRM, form processing, recruiting, collaboration, customer support, and business operations.
  • Professional advisors, such as lawyers, auditors, accountants, insurers, and consultants.
  • Business partners or subcontractors where necessary to evaluate or deliver requested services, subject to appropriate confidentiality or contractual obligations.
  • Government authorities, regulators, courts, law enforcement, or other parties where required by law or necessary to protect rights, safety, or security.
  • Parties involved in a business transaction, such as a merger, acquisition, financing, reorganization, or sale of assets, subject to appropriate safeguards.

We require service providers to use personal information only as instructed by us and to protect it appropriately. We do not sell or rent personal information.

International Transfers

We operate from Vietnam and may work with clients, service providers, systems, and partners in other countries. As a result, personal information may be processed in countries that may have privacy laws different from those in your country.

When required by applicable law, we use appropriate safeguards for international transfers, such as contractual protections, data processing agreements, vendor assessments, or other lawful transfer mechanisms.

Data Retention

We keep personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required or permitted by law.

Typical retention considerations include:

  • Contact and inquiry records are retained for as long as needed to respond, manage business relationships, and maintain reasonable business records.
  • Proposal and pre-contract records are retained for business, legal, audit, and dispute-resolution purposes.
  • Candidate and resume information is retained for recruitment, hiring, and talent-pipeline purposes unless you ask us to delete it and we are not legally required to keep it.
  • Marketing records are retained until you unsubscribe or request deletion, plus any period needed to maintain suppression lists.
  • Website logs and analytics records are retained for security, diagnostics, analytics, and operational needs.

When information is no longer needed, we delete, anonymize, or securely retain it as required by applicable law and business needs.

Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information from unauthorized access, disclosure, alteration, loss, or misuse. These measures may include access controls, secure communications, vendor controls, monitoring, and internal security practices.

No website, email, or internet transmission is completely secure. You should avoid sending sensitive or confidential information through website forms unless appropriate protections have been agreed.

Your Privacy Rights

Depending on your location and applicable law, you may have rights to:

  • Access the personal information we hold about you.
  • Correct inaccurate or incomplete information.
  • Delete personal information.
  • Restrict or object to certain processing.
  • Withdraw consent where processing is based on consent.
  • Receive a copy of certain information in a portable format.
  • Opt out of certain marketing, profiling, targeted advertising, sale, or sharing activities where applicable.
  • Lodge a complaint with a privacy or data protection authority.

To exercise a right, contact privacy@hdwebsoft.com. We may need to verify your identity before responding. Some rights are subject to legal limits, exemptions, and retention obligations.

California and Similar U.S. Privacy Rights

Where California or similar U.S. privacy laws apply, residents may have rights to know, access, correct, delete, and opt out of certain uses or disclosures of personal information. We do not sell personal information for money. If our use of analytics, advertising, or similar tools is considered a “sale” or “sharing” under applicable law, you may contact us to exercise available opt-out rights.

We do not knowingly use or disclose sensitive personal information for purposes that require a right to limit use under California law.

Recruitment and Resumes

If you submit a resume or job application, we use the information to evaluate your application, communicate with you, verify information, conduct interviews, manage hiring decisions, and comply with employment-related obligations.

Resume and candidate information is treated as confidential recruitment information. It is not treated as a general public submission and is not used for unrelated marketing or commercial publication.

Children

This website is intended for business users and adults. It is not directed to children, and we do not knowingly collect personal information from children. If you believe a child has provided personal information to us, contact privacy@hdwebsoft.com so we can take appropriate action.

Our website may link to third-party websites, platforms, and services. We are not responsible for the privacy practices, security, or content of third-party services. You should review their privacy notices before providing information to them.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date or date modified. If we make material changes, we will provide additional notice where required by law.