Is Salesforce a SaaS solution that can transform your business operations? Absolutely—and understanding exactly how positions you for maximum return on investment. As the world's leading customer relationship management platform, Salesforce delivers powerful CRM capabilities through the cloud. And while Salesforce's SaaS applications provide immediate value for sales, service, and marketing teams, its PaaS capabilities unlock unprecedented customization for businesses with unique requirements. This dual approach means you're never limited to off-the-shelf solutions—you can adapt Salesforce to match your exact business processes.
Dat Giang
November 21, 2025