A digital postcard management and delivery system

Reaching out to more of your existing patient base by adding POSTAL to monthly recalls. By only sending postcards to patients who don’t respond to electronic or voice recalls, you can efficiently and effectively reach the largest percentage of your existing patient base.

Features

• Choosing an existing template: Start creating your postcard by choosing the template that best suits your business needs: Recall or Acquisition.
• Creating a new template: If there is no existing template that matches the needs, you can start creating or customizing your new ones.
• Campaign management: Managing, duplicating, or deleting an existing direct mail campaign, or creating a new campaign. Accessing individual templates within a campaign quickly.
• Reports: Using campaign reports to break out existing patients that are no longer active or available.
• SSO authentication.

Challenges

• The biggest challenge with this project is the background processes to run the campaigns and templates.

Solutions

• We have created a good technical specification to make sure all the cases are covered by the chosen techniques.