Digital Postcard Management and Delivery System: A Case Study

Reaching out to more of your existing patient base by adding POSTAL to monthly recalls. By only sending postcards to patients who don’t respond to electronic or voice recalls, you can efficiently and effectively reach the largest percentage of your existing patient base.

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Features

The system offers a variety of features to help users create and manage digital postcards. These features include:

• Choosing an existing template: Users can choose from a variety of pre-made templates to create their postcards.
• Creating a new template: Users can also create their own templates from scratch.
• Campaign management: Users can manage their campaigns, including duplicating, deleting, and creating new ones.
• Reports: Users can generate reports to track the performance of their campaigns.
• SSO authentication: Users can authenticate with the system using single sign-on.

Technologies

The system is built on a number of open-source technologies, including:

• React.js: React is a JavaScript library for building user interfaces. It is used to create the front end of the system. Click here to learn more about our React Development Services.
• .NET Core 3.1: .NET Core is a cross-platform framework for building modern applications. It is used to create the back end of the system. Click here to learn more about our .NET Development Services.
• Azure: Azure is a cloud platform from Microsoft. It is used to host the system and store its data. Click here to learn more about our Azure Development & Consultation.

In addition to these technologies, the system also uses a number of other open-source libraries and tools. These include:

• PostgreSQL: PostgreSQL is a relational database management system. It is used to store the data for the system.
• Docker: Docker is a containerization platform. It is used to package and deploy the system.
• Ansible: Ansible is an IT automation tool. It is used to configure the system and deploy it to production.

The use of open-source technologies has made the system more scalable, reliable, and secure. It has also made it easier to develop and maintain the system.

Challenges

The biggest challenge faced during the development of the system was the background processes that were needed to run the campaigns and templates. These processes were complex and required careful planning.

Another challenge was the need to ensure that the system was scalable to handle a large number of users and campaigns. This was achieved by using a cloud-based infrastructure.

Solutions

The challenges were overcome by creating a good technical specification and using a cloud-based infrastructure. The technical specification ensured that all the cases were covered by the chosen techniques. The cloud-based infrastructure allowed the system to scale to handle a large number of users and campaigns.

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Business Outcomes

The system has been used by a number of businesses to create and manage digital postcards. These businesses have reported a number of benefits from using the system, including:

• Reaching their target audiences: The system has helped businesses to reach their target audiences more effectively than traditional methods, such as direct mail.
• Tracking the performance of their campaigns: The system provides businesses with detailed reports on the performance of their campaigns, which allows them to see what is working and what is not.
• Saving money on printing and postage costs: The system allows businesses to create and send digital postcards, which can save them money on printing and postage costs.

Overall, the system has been a valuable tool for businesses that need to reach their target audiences and track the performance of their campaigns.