HyperSpace provides advanced integrations that link your Point of Sale (Lightspeed or Springboard Retail) to Magento 2. Magento version 2.3 is supported.
The HyperSpace/Magento 2 integration will sync data between your Point of Sale and Magento Commerce with added support for multi-sync by store location. Price and inventory changes are updated regularly to keep the in-store and online stores in sync.
Point of Sale syncs new products and product images with Magento 2, and updates existing product fields in Lightspeed, such as product name, price, stock level, weight, dimensions, attributes, tags, categories, descriptions, manufacturer, custom fields, and more. Hyperspace also offers tools to connect existing products in Magento to existing products in Lightspeed for clients that already have a live Magento store online.
Online orders from purchases in Magento 2 will automatically download to the Point of Sale to ensure that you never oversell your inventory. The Hyperspace/Magento 2 integration will attach the web order to your customer account in your Point of Sale and create a new customer account if it doesn’t exist already. You can view in-store and online sales directly in your Point of Sale.
Features
- Multi-Store Synchronization: Hyperspace goes beyond basic data sync. Leverage multi-store support to ensure inventory levels, product details, and pricing are kept consistent across all your Magento 2 store locations. This eliminates the risk of overselling and ensures a smooth customer experience, regardless of purchase location.
- Bidirectional Product Sync: Maintain a centralized product catalog. Hyperspace facilitates two-way product synchronization between your POS and Magento 2. This includes:
- New Product Creation: New products created within the POS system are automatically uploaded to Magento 2, complete with product images, descriptions, attributes, categories, and custom fields.
- Existing Product Updates: Any changes made to product details within the POS (e.g., name, price, stock level, weight, dimensions) are automatically reflected in Magento 2, ensuring consistent information across all channels.
- Product Linking: Hyperspace provides tools to streamline the process of connecting existing products in Magento 2 with their corresponding counterparts in the POS system. This is crucial for clients migrating to a unified omnichannel platform.
- Real-Time Inventory Management: Eliminate stock discrepancies and overselling. Hyperspace provides real-time inventory updates between Magento 2 and your POS system. Any online sale automatically deducts from your POS inventory levels, ensuring accurate stock counts across all channels.
- Seamless Order Management: Streamline your order fulfillment process. Hyperspace automatically downloads online orders from Magento 2 into your POS system, eliminating the need for manual order entry. Additionally, Hyperspace intelligently creates new customer accounts within your POS for online purchases, or links them to existing accounts for returning customers. This ensures a unified customer experience with complete order history visible within the POS system.
- Comprehensive Reporting: Gain valuable insights into your omnichannel sales performance. Hyperspace offers robust reporting tools that allow you to monitor data synchronization success rates, identify potential bottlenecks, and track sales performance across all channels (online and in-store).
Challenges
Developing robust data integrations often involves managing complex background jobs and ensuring efficient data transfer between disparate systems. Hyperspace simplifies this process by offering pre-built connectors and functionalities, allowing you to focus on tailoring the integration to your client’s specific needs and business logic. Hyperspace also provides detailed documentation and API references to streamline the development process.
Solutions
We had to learn about the 3rd services to figure out the best practices to interact with them especially with their limitations or thresholds.
Business outcomes
By starting to use this All-in-One solution, sellers have fallen in love with it.. From one place, they can monitor the activities of all inventory, listing, accounting, and customers.